Frequently Asked Questions

TRAXX is an Enterprise Asset Management (EAM) platform built by RCS Software. It covers the complete asset lifecycle — from procurement and GRN through asset registration, maintenance, depreciation, VTR audits, CARO compliance, and disposal. Backed by 25+ years of real-world deployments and 500+ enterprise clients.

Source-to-Retire extends beyond traditional Procure-to-Pay (P2P). While P2P covers requisition through payment, S2R continues the lifecycle into asset registration, tracking, maintenance, depreciation, audit, and eventual disposal or retirement. TRAXX manages this entire journey in a single platform.

RCS Software was founded in 1999 and has been building enterprise asset management software for over 25 years. We have 350+ active installations serving 500+ clients across manufacturing, BFSI, retail, pharma, media, and public sector organizations.

TRAXX is used by Fortune 500 companies, mid-market enterprises, and global organizations across industries including banking & financial services, manufacturing, retail, pharma, media, and government. It serves asset managers, finance departments, compliance officers, IT heads, and facility managers.

TRAXX includes Asset Management (registration, allocation, transfer, GRN, maintenance, depreciation, disposal), VTR Physical Audit module, Contract Management, Vendor Management, Budget Management, CARO/IndAS 16/Schedule II Compliance, E-Waste Compliance, and an AI Assistant.

TRAXX includes 25+ built-in reports covering purchase registers, asset registers, depreciation schedules, tax reports (GSTR2A), vendor performance, budget utilization, contract status, and audit findings. All reports can be exported to PDF and Excel.

Yes. TRAXX v12 is API-first with 400+ REST API endpoints. Every function available in the UI is also accessible via API, enabling integration with ERP systems, accounting software, HR platforms, and custom applications. API documentation is provided to all clients.

Yes. TRAXX includes a built-in reverse auction engine for asset disposal — vendors can bid competitively in real-time on surplus or end-of-life assets.

Yes. TRAXX includes a Dify-powered AI assistant that can answer asset management queries, help navigate the platform, generate reports, and surface compliance insights. Fully configurable and auditable.

Typical deployment takes 3-6 months depending on scope and complexity. This includes configuration, data migration, integration setup, user training, and go-live support. We have pre-configured industry templates that accelerate deployment for common use cases.

TRAXX integrates with SAP, Oracle, Tally, and other ERP systems via REST APIs. It also supports SMTP email integration, SMS gateways, document management systems, and single sign-on (SSO). Custom integrations can be built using our 400+ API endpoints.

Both. TRAXX supports cloud deployment (SaaS), on-premise installation, and hybrid configurations. On-premise deployments run on standard Java/Spring Boot infrastructure with SQL Server or PostgreSQL databases.

All plans include onboarding training for administrators and end users. Professional and Enterprise plans include a dedicated onboarding manager. Ongoing support is available via email (Starter), priority support (Professional), and dedicated CSM (Enterprise).

Pricing is based on the modules you need and your deployment scale. There are no per-transaction or per-API-call fees. We offer Starter, Professional, and Enterprise tiers. Contact our sales team for a customized quote.

We offer a guided proof-of-concept instead of a self-serve trial. This ensures you evaluate the platform with your actual workflows and data, not a generic sandbox. Book a demo to get started.

Annual contracts are standard. Multi-year agreements are available with volume discounts. We also offer flexible terms for organizations that need shorter evaluation periods before committing.

TRAXX supports ISO 9001, SOX, STPI, IASB/IFRS, CT3, SEZ, and CIPS compliance standards. The platform includes built-in controls, audit trails, and reporting features designed for regulated industries.

TRAXX uses AES-256 encryption for sensitive data at rest and TLS 1.2+ for all data in transit. Passwords are hashed with bcrypt. JWT tokens are used for stateless authentication with configurable expiry.

Yes. TRAXX provides complete data isolation between tenants using schema-level database separation. No cross-tenant data access is possible at the application or database level. Each tenant has independent configuration and customization.